{"id":21224,"date":"2022-09-15T14:58:00","date_gmt":"2022-09-15T18:58:00","guid":{"rendered":"https:\/\/srvcanadavrs.ca\/en\/?post_type=resource-centre&p=21224"},"modified":"2026-02-12T11:26:36","modified_gmt":"2026-02-12T16:26:36","slug":"update-history","status":"publish","type":"resource-centre","link":"https:\/\/srvcanadavrs.ca\/en\/resource-centre\/update-history\/","title":{"rendered":"Update History"},"content":{"rendered":"\t\t
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iOS (iPhone, iPad)<\/div><\/div><\/div><\/th>
Android<\/div><\/div><\/div><\/th>
Mac<\/div><\/div><\/div><\/th>
PC<\/div><\/div><\/div><\/th><\/tr><\/thead>\n\t\t\t\t\t\t\t\t
2026-01-28
\n

Canada VRS app update for iOS Version 4.56.0<\/b><\/p>\n\n

This new version implements a new authorization system to improve the security. <\/p><\/div><\/div><\/div><\/td>

2026-01-28
\n

Canada VRS app update for Android Version 5.19.0<\/b><\/p>\n\n

This new version implements a new authorization system to improve the security. <\/p><\/div><\/div><\/div><\/td>

2026-01-28
\n

Canada VRS app update for Mac Version 1.8.0<\/b><\/p>\n\n

This new version fixes a few bugs and implements a new authorization system to improve the security. <\/p><\/div><\/div><\/div><\/td>

2026-02-12
\n

Canada VRS app update for PC, version 1.4.3<\/b><\/p>\n\n

This new version implements a new authorization system to improve the security.<\/p><\/div><\/div><\/div><\/td><\/tr>

2025-06-10
\n

Canada VRS update for iOS, version 4.55.1<\/b><\/p>\n\n

Bug fixes and overall app stability improvements.<\/p><\/div><\/div><\/div><\/td>

2025-08-19
\n

Canada VRS update for Android, version 5.18.0<\/b><\/p>\n\n

This version is a technical one that has no impact on user experience.<\/p><\/div><\/div><\/div><\/td>

2025-07-15
\n

Canada VRS app update for MAC, version 1.7.0<\/b><\/p>\n\n

This new version fix several bugs in order to improve the accessibility for\nthe users. Improvement of the performance of the app.<\/p><\/div><\/div><\/div><\/td>

2025-08-26
\n

Canada VRS app update for PC, version 1.4.2<\/b><\/p>\n\n

This version fixes issues with video messages. The app’s security has also been strengthened.<\/p><\/div><\/div><\/div><\/td><\/tr>

2025-04-24
\n

Canada VRS update for iOS, version 4.55.0<\/b><\/p>\n\n

This release improves the stability of the application by fixing crashes and improving the connection to the application after resetting the password.<\/p><\/div><\/div><\/div><\/td>

2025-04-22
\n

Canada VRS update for Android, version 5.17.0<\/b><\/p>\n\n

Logging improvement to capture crash analysis.<\/p><\/div><\/div><\/div><\/td>

2025-04-15
\n

Canada VRS app update for MAC, version 1.6.0<\/b><\/p>\n\n

  • This new version improves the stability of the application.<\/li>
  • \nIt also fixes an issue specific to macOS 1.53 and 1.54.<\/il><\/p><\/div><\/div><\/div><\/td>
2025-08-05
\n

Canada VRS app update for PC, version 1.4.0<\/b><\/p>\n\n

This version fixes issues with call notifications and video messages. The app’s security has also been strengthened.<\/p><\/div><\/div><\/div><\/td><\/tr>

2025-03-18
\n

Canada VRS update for iOS, version 4.54.0<\/b><\/p>\n\n

This new version brings stability improvements. It also fixes a bug that\nprevented users from seeing the interpreters when they picked up an incoming call from an iPad while the application was in sleep mode.<\/p><\/div><\/div><\/div><\/td>

2025-01-20
\n

Canada VRS update for Android, version 5.16.0 <\/b><\/p>\n\nBug fix:\n

    \n
  • The switch of microphone to another one that is connected with Bluetooth during call was not done properly all the time.<\/li>\t\t\t\t\t\t\t\t\n
  • When selecting a Cell to delete from the calls history, it wasn’t highlighted.<\/li>\n\n
  • The notification alert is not stopped when user answers the call on another device.<\/li>\n\n
  • Fix UI bug in call screen related to the space between the chat window and the video on Android Tablets.<\/li>\n\n
  • The label of the contact’s name displayed on the deletion popup is a technical label and not the right one.<\/li>\n<\/ul>\n\nUpdated features: \n
      \n
    • Implement the forced VCO (Voice Carry Over) for the incoming 911 calls from the relay.<\/li>\t\t\t\t\t\t\t\t\n<\/ul><\/div><\/div><\/div><\/td>
2025-01-22
\n

Canada VRS app update for Mac, version 1.5.0<\/b><\/p>\n\nAllow to force the VCO (Voice Carry Over) for ingoing 9-1-1 calls.\n<\/div><\/div><\/div><\/td>

2025-04-10
\n

Canada VRS app update for PC, version 1.3.7<\/b><\/p>\n\n

  • Audio issue when recording a Greetings message.<\/li>
  • A 9050 call redirects to a VI instead of a customer care agent.<\/li>
  • Live chat is shown as closed during business hours.<\/li><\/p><\/div><\/div><\/div><\/td><\/tr>
2025-02-05
\n

Canada VRS update for iOS, version 4.53.1<\/b><\/p>\n\n

This new version fixes a crash that occasionally occurred when connecting to the application.<\/p><\/div><\/div><\/div><\/td>

2023-10-02
\n

Canada VRS update for Android, version 5.14.0<\/b><\/p>\n\nThis update includes new features for the Canada VRS app on Android as well as bug fixes.\n

    \n \t
  • Inclusive gender identity options<\/li>\n \t
  • Expanded VRS directory to included businesses with direct VRS numbers<\/li>\n \t
  • Enhanced search functionality<\/li>\n
  • Added hold music for hearing callers<\/li>\n
  • Added suicide help line capabilities (9-8-8)<\/li>\n
  • Added the Call Back function for reconnecting with hearing callers after the call is over<\/li>\n<\/ul><\/div><\/div><\/div><\/td>
2024-07-29
\n

Canada VRS app update for Mac, version 1.4.3<\/b><\/p>\n\nThis update includes new features for the Canada VRS app on Mac as well as bug fixes.\n

    \n \t
  • Version upgrades of technical components to connect to API_REST<\/li>\n<\/ul><\/div><\/div><\/div><\/td>
2024-12-18
\n

Canada VRS app update for PC, version 1.3.5<\/b><\/p>\n\n

Bug fix:<\/b> Fix a display issue on the sidebar tab when resizing the window during a call.<\/p>\n\n

Updated features:<\/b> The VCO is activated by default on FPC on 911 calls. This update is available only when the version 1.13.0 of VI is released.<\/p>\n\n

Improvements:<\/b> None.<\/p>\n<\/div><\/div><\/div><\/td><\/tr>

2024-11-20
\n

Canada VRS update for iOS, version 4.53.0 <\/b><\/p>\n\n

Bug fix: Fixes of crashes, including one that occurs when a user is on a call and hangs up the call <\/p>\n\n

Updated features: Implementation of changes required to force the Voice Carry Over (VCO) during a First Party Callback (FPC) on 911 calls. Warning: this functionality will be available only after the release of the VI 1.13.0<\/p>\n\n

Improvements: Improvement of the login\/logout functionalities after 3 minutes in sleep mode<\/p><\/div><\/div><\/div><\/td>

2021-10-05
\n

Next Generation (NG) Update for Android version 5.13.0 <\/b><\/p>\n\nThis update includes new features for the Canada VRS app on Android as well as bug fixes.\n

    \n \t
  • Live Chat supported on mobile applications<\/span><\/li>\n \t
  • Video quality improved<\/span><\/li>\n \t
  • Bug fixes<\/span><\/li>\n<\/ul><\/div><\/div><\/div><\/td>
2023-10-02
\n

Canada VRS app update for Mac, version 1.4.2<\/b><\/p>\n\nThis update includes new features for the Canada VRS app on Mac as well as bug fixes.\n

    \n \t
  • Inclusive gender identity options<\/li>\n \t
  • Enhanced accessibility when multitasking<\/li>\n
  • Simplified call pop-up notifications<\/li>\n
  • Expanded VRS directory to included businesses with direct VRS numbers<\/li>\n
  • Enhanced search functionality<\/li>\n
  • Added hold music for hearing callers<\/li>\n
  • Added suicide help line capabilities (9-8-8)<\/li>\n
  • Added the Call Back function for reconnecting with hearing callers after the call is over<\/li>\n<\/ul><\/div><\/div><\/div><\/td>
2024-10-15
\n

Canada VRS app update for PC, version 1.3.4<\/b><\/p>\n\nBug fixes, including:\n

    \n
  • Preview is now activated by default<\/li>\n
  • FAQ link is not anymore truncated<\/li>\n
  • No more interferences with the camera when using Skype or other tools<\/li>\n
  • When closing the app with an X, no more incoming call that creates a white screen when accepted<\/li>\n
  • Camera is no more active by default (the camera light is now off). It is active only during a call or when preview is activated<\/li>\n<\/ul><\/div><\/div><\/div><\/td><\/tr>
2024-07-02
\n

Canada VRS update for iOS, version 4.51.0 <\/b><\/p>\n\n

    \n
  • 7 bugs fixed: Impossible to receive a call when the application is manually closed and immediately after the phone is put in stand-by and after waiting at least 1 minute.<\/li>\n<\/ul><\/div><\/div><\/div><\/td>
2019-03-06
\n

Business VRS Numbers and Video Mail <\/b><\/p>\n\n

Customers with Business VRS numbers now have new options for how their name appears in the\u00a0Canada VRS\u00a0app directory. Video Mail now easily displays how many messages you have stored and reminds you of the limit of 20. You can also easily delete messages you do not want.<\/p><\/div><\/div><\/div><\/td>

2023-02-22
\n

Next Generation (NG) Mac version 1.4.0 <\/b><\/p>\n\n

    \n
  • Mx. title option added to settings.<\/li>\n
  • Floating screen feature now available when in call.<\/li>\n
  • Contacts no can be filtered by name or last name.<\/li>\n
  • Design updates<\/li>\n
  • General bug fixes<\/li>\n<\/ul><\/div><\/div><\/div><\/td>
2024-08-19
\n

Canada VRS app update for PC, version 1.3.3<\/b><\/p>\n\n12 bug fixes, including:\n

    \n
  • When a user logs into the Windows app with Windows 11, an unexpected MS DOS screen appears on the taskbar<\/li>\n
  • On the main page of the Windows app, the support email address was formatted incorrectly as a URL<\/li>\n
  • On the Windows app, when a deaf user chats with the interpreter, letters and numbers are not transmitted properly between both parties<\/li>\n<\/ul><\/div><\/div><\/div><\/td><\/tr>
2024-06-14
\n

Canada VRS update for iOS, version 4.50.0 <\/b><\/p>\n\n

    \n
  • After being on a low-bandwidth network, it is impossible to reconnect the application.<\/li>\n
  • Settings Menu is not displayed after a 90901 call.<\/li>\n
  • Impossible to login after several login\/logout.<\/li>\n
  • An incoming call from the Windows and Mac application to iOS causes the call to disconnect within 30 seconds.<\/li>\n
  • On a point-to-point incoming call, the phone number does not appear when the call is presented to the user.<\/li>\n<\/ul><\/div><\/div><\/div><\/td>
<\/div><\/div><\/td>
2022-05-11
\n

Next Generation (NG) Mac Version 1.3.0 <\/b><\/p>\n\n

    \n
  • Automatic customer call log collection<\/li>\n
  • Ability to hide\/unhide self-view on dial-pad<\/li>\n<\/ul><\/div><\/div><\/div><\/td>
2021-08-16
\n

Canada VRS app update for Next Generation (NG) PC version 1.2.4.0 <\/b><\/p>\n\n

    \n
  • Bug fixes<\/li>\n
  • New Features<\/li>\n<\/ul><\/div><\/div><\/div><\/td><\/tr>
2023-09-11
\n

Canada VRS update for iOS, version 4.49.0 <\/b><\/p>\n\n

    \n
  • Bug fixes<\/li>\n<\/ul><\/div><\/div><\/div><\/td>
<\/div><\/div><\/td>
2021-08-16
\n

Canada VRS app update for Next Generation (NG) MAC version 1.2.0 <\/b><\/p>\n\n

    \n
  • Bug fixes<\/li>\n
  • New Features<\/li>\n<\/ul><\/div><\/div><\/div><\/td>
2021-02-05
\n

Canada VRS app update PC <\/b><\/p>\n\n

    \n
  • Bug fixes<\/li>\n
  • New Features<\/li>\n<\/ul><\/div><\/div><\/div><\/td><\/tr>
2022-08-22
\n

Canada VRS update for iOS, version 4.48.0 <\/b><\/p>\n\n

    \n
  • Scan text option to add\/update contacts<\/li>\n
  • Larger chat font sizes available<\/li>\n
  • Hide\/show keyboard<\/li>\n
  • Bug fixes<\/li>\n<\/ul>Note: Bug fixes and new features will only apply to customers with iOS 12 and up.<\/div><\/div><\/div><\/td>
<\/div><\/div><\/td>
2021-02-05
\n

Canada VRS app update MAC version 1.1.0 <\/b><\/p>\n\n

    \n
  • Bug fixes<\/li>\n
  • New Features<\/li>\n<\/ul><\/div><\/div><\/div><\/td>
2021-01-12
\n

Adobe Flash will no longer be supported as of January 12, 2021 <\/b><\/p>\n\n

As of\u00a0January 12th, 2021,\u00a0Adobe Flash will no longer be supported. If you are using the old Canada VRS app,\u00a0Make the switch\u00a0to the new app! But if you cannot upgrade to Windows 10 and are still using Windows 7 or 8, you can continue to use the old Canada VRS app at least until the\u00a0end of 2022.<\/p>\n\n

Read More<\/a><\/p><\/div><\/div><\/div><\/td><\/tr>

2021-09-27
\n

Canada VRS update for iOS, version 4.47.0 <\/b><\/p>\n\n

    \n
  • Live Chat supported on mobile applications<\/li>\n
  • Video quality improved<\/li>\n
  • Bug fixes<\/li>\n<\/ul><\/div><\/div><\/div><\/td>
<\/div><\/div><\/td>
2019-03-06
\n

Business VRS Numbers and Video Mail <\/b><\/p>\n\n

Customers with Business VRS numbers now have new options for how their name appears in the\u00a0Canada VRS\u00a0app directory. Video Mail now easily displays how many messages you have stored and reminds you of the limit of 20. You can also easily delete messages you do not want.<\/p><\/div><\/div><\/div><\/td>

2020-01-14
\n

Microsoft will no longer support Windows 7 <\/b><\/p>\n\n

As of January 14, 2020, Microsoft will no longer support Windows 7, which may require you to purchase a new computer. If you continue to use Windows 7 after support has ended, your PC will still work, but it will become more vulnerable to security risks and viruses.The Canada VRS app will still work on your Windows 7 computer but, if the operating system experiences technical difficulties, the app may no longer work either.<\/p>\n\n

Read More<\/a><\/p><\/div><\/div><\/div><\/td><\/tr>

2019-03-06
\n

Business VRS Numbers and Video Mail <\/b><\/p>\n\n

Customers with Business VRS numbers now have new options for how their name appears in the\u00a0Canada VRS\u00a0app directory. Video Mail now easily displays how many messages you have stored and reminds you of the limit of 20. You can also easily delete messages you do not want.<\/p><\/div><\/div><\/div><\/td>

<\/div><\/div><\/td>
<\/div><\/div><\/td>
2019-03-06
\n

Business VRS Numbers and Video Mail <\/b><\/p>\n\n

Customers with Business VRS numbers now have new options for how their name appears in the\u00a0Canada VRS\u00a0app directory. Video Mail now easily displays how many messages you have stored and reminds you of the limit of 20. You can also easily delete messages you do not want.<\/p><\/div><\/div><\/div><\/td><\/tr><\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

iOS (iPhone, iPad) Android Mac PC 2026-01-28 Canada VRS app update for iOS Version 4.56.0 This new version implements a new authorization system to improve the security. 2026-01-28 Canada VRS […]<\/p>\n","protected":false},"template":"","resource-category":[111],"class_list":["post-21224","resource-centre","type-resource-centre","status-publish","hentry","resource-category-app-updates"],"acf":[],"_links":{"self":[{"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/resource-centre\/21224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/resource-centre"}],"about":[{"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/types\/resource-centre"}],"version-history":[{"count":26,"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/resource-centre\/21224\/revisions"}],"predecessor-version":[{"id":30728,"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/resource-centre\/21224\/revisions\/30728"}],"wp:attachment":[{"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/media?parent=21224"}],"wp:term":[{"taxonomy":"resource-category","embeddable":true,"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/resource-category?post=21224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}