{"id":8630,"date":"2019-10-11T08:31:21","date_gmt":"2019-10-11T12:31:21","guid":{"rendered":"https:\/\/srvcanadavrs.ca\/en\/?post_type=resources&#038;p=8630"},"modified":"2019-11-11T15:43:32","modified_gmt":"2019-11-11T20:43:32","slug":"what-is-a-firewall-and-how-can-it-affect-canada-vrs","status":"publish","type":"resources","link":"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/what-is-a-firewall-and-how-can-it-affect-canada-vrs\/","title":{"rendered":"What is a firewall and how can it affect Canada VRS?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8630\" class=\"elementor elementor-8630\" data-elementor-post-type=\"resources\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b89f04c elementor-section-content-middle elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"b89f04c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;b820764&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_z_index&quot;:0,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e983df\" data-id=\"5e983df\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e0c0560 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e0c0560\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;80f42fe&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_z_index&quot;:0,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2480813\" data-id=\"2480813\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8adfc89 elementor-widget elementor-widget-heading\" data-id=\"8adfc89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">What is a firewall and how can it affect Canada VRS?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ec93b31 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"ec93b31\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;86a654e&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_z_index&quot;:0,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-87c9d50\" data-id=\"87c9d50\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7731e23 elementor-widget elementor-widget-template\" data-id=\"7731e23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"314\" class=\"elementor elementor-314\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a56d387 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a56d387\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;b97da33&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:0,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25b9559\" data-id=\"25b9559\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a4dd75 elementor-widget elementor-widget-breadcrumbs\" data-id=\"4a4dd75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-612a007 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"612a007\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;23692bd&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_z_index&quot;:0,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d23d2c\" data-id=\"2d23d2c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b8bc1be elementor-widget elementor-widget-template\" data-id=\"b8bc1be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"8767\" class=\"elementor elementor-8767\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f088d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7f088d2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;c1787fc&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_z_index&quot;:0,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;}],&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_effects_offset&quot;:1,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-376bd26\" data-id=\"376bd26\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c0d73f1 elementor-nav-menu__align-justify elementor-nav-menu--dropdown-mobile elementor-nav-menu__text-align-center elementor-widget elementor-widget-global elementor-global-8537 elementor-widget-nav-menu\" data-id=\"c0d73f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;fas fa-caret-down&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-c0d73f1\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-13131\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/vrs-basics\/\" class=\"elementor-item\">VRS Basics<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8564\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/app-features\/\" class=\"elementor-item\">App Features<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-13130\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/app-features\/users-manuals\/\" class=\"elementor-item\">App Manuals<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-20823\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/?post_type=resources&#038;p=20268\" class=\"elementor-item\">App Updates<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8570\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/vi-tips\/\" class=\"elementor-item\">VRS Tips<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8565\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/customer-stories\/\" class=\"elementor-item\">Customer Stories<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-c0d73f1\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-13131\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/vrs-basics\/\" class=\"elementor-item\" tabindex=\"-1\">VRS Basics<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8564\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/app-features\/\" class=\"elementor-item\" tabindex=\"-1\">App Features<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-13130\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/app-features\/users-manuals\/\" class=\"elementor-item\" tabindex=\"-1\">App Manuals<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-20823\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/?post_type=resources&#038;p=20268\" class=\"elementor-item\" tabindex=\"-1\">App Updates<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8570\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/vi-tips\/\" class=\"elementor-item\" tabindex=\"-1\">VRS Tips<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8565\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/customer-stories\/\" class=\"elementor-item\" tabindex=\"-1\">Customer Stories<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4710989 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4710989\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;f92badf&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_z_index&quot;:0,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-0574ede\" data-id=\"0574ede\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5336d22 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5336d22\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;9e423be&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_z_index&quot;:0,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-194a649\" data-id=\"194a649\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5340c83 elementor-widget elementor-widget-text-editor\" data-id=\"5340c83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A firewall is a network security system designed to prevent unauthorized access to or from a private network. At workplaces, public places or businesses, firewalls are common and can block <strong>Canada VRS<\/strong> from receiving or placing a call.<\/p><p>If you cannot make a call at a public place and you think a firewall may be blocking access, please contact the location\u2019s IT specialist. If necessary, the IT person can contact <strong>Canada VRS<\/strong> Customer Service for further assistance.<\/p><p>Examples of places that may have a firewall are:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-578c389 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"578c389\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Government buildings<\/li><li>Educational buildings<\/li><li>Financial buildings<\/li><li>Workplaces<\/li><li>Restaurants<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-506afe0\" data-id=\"506afe0\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-54a1e2a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"54a1e2a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;84fbf0f&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_z_index&quot;:0,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-08d35e1\" data-id=\"08d35e1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae15abe elementor-nav-menu--dropdown-none elementor-widget elementor-widget-global elementor-global-9039 elementor-widget-nav-menu\" data-id=\"ae15abe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;fas fa-caret-down&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-ae15abe\" class=\"elementor-nav-menu sm-vertical\"><li class=\"lp-link menu-item menu-item-type-post_type menu-item-object-resources menu-item-8669\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/\" class=\"elementor-item\">Technical Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8670\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/can-i-record-an-outgoing-message-for-callers-who-reach-my-video-mail\/\" class=\"elementor-item\">Can I record an outgoing message for callers who reach my Video Mail?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8671\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/do-i-need-to-create-multiple-accounts-for-multiple-devices\/\" class=\"elementor-item\">Do I need to create multiple accounts for multiple devices?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8672\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/how-can-i-copy-and-paste-from-vrs-chat\/\" class=\"elementor-item\">Use the Copy button to save your chat box conversation.<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8673\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/how-can-i-get-help-with-technical-problems\/\" class=\"elementor-item\">How can I get help with technical problems?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8674\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/how-do-i-activate-the-light-notification-for-my-canada-vrs-application-on-mobile-devices\/\" class=\"elementor-item\">How do I activate the light notification for my Canada VRS application on mobile devices?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8675\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/how-do-i-fix-issues-such-as-dropped-calls-or-pixelated-frozen-video\/\" class=\"elementor-item\">How do I fix issues such as dropped calls or pixelated\/frozen video?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8676\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/i-forgot-my-username-password\/\" class=\"elementor-item\">I forgot my username\/password.<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8677\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/what-is-a-firewall-and-how-can-it-affect-canada-vrs\/\" class=\"elementor-item\">What is a firewall and how can it affect Canada VRS?<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-ae15abe\" class=\"elementor-nav-menu sm-vertical\"><li class=\"lp-link menu-item menu-item-type-post_type menu-item-object-resources menu-item-8669\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/\" class=\"elementor-item\" tabindex=\"-1\">Technical Support<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8670\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/can-i-record-an-outgoing-message-for-callers-who-reach-my-video-mail\/\" class=\"elementor-item\" tabindex=\"-1\">Can I record an outgoing message for callers who reach my Video Mail?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8671\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/do-i-need-to-create-multiple-accounts-for-multiple-devices\/\" class=\"elementor-item\" tabindex=\"-1\">Do I need to create multiple accounts for multiple devices?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8672\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/how-can-i-copy-and-paste-from-vrs-chat\/\" class=\"elementor-item\" tabindex=\"-1\">Use the Copy button to save your chat box conversation.<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8673\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/how-can-i-get-help-with-technical-problems\/\" class=\"elementor-item\" tabindex=\"-1\">How can I get help with technical problems?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8674\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/how-do-i-activate-the-light-notification-for-my-canada-vrs-application-on-mobile-devices\/\" class=\"elementor-item\" tabindex=\"-1\">How do I activate the light notification for my Canada VRS application on mobile devices?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8675\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/how-do-i-fix-issues-such-as-dropped-calls-or-pixelated-frozen-video\/\" class=\"elementor-item\" tabindex=\"-1\">How do I fix issues such as dropped calls or pixelated\/frozen video?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8676\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/i-forgot-my-username-password\/\" class=\"elementor-item\" tabindex=\"-1\">I forgot my username\/password.<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-resources menu-item-8677\"><a href=\"https:\/\/srvcanadavrs.ca\/en\/resources\/resource-centre\/technical-support\/what-is-a-firewall-and-how-can-it-affect-canada-vrs\/\" class=\"elementor-item\" tabindex=\"-1\">What is a firewall and how can it affect Canada VRS?<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10b1c76 elementor-search-form--skin-classic elementor-search-form--button-type-icon elementor-search-form--icon-search elementor-widget elementor-widget-global elementor-global-8741 elementor-widget-search-form\" data-id=\"10b1c76\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;skin&quot;:&quot;classic&quot;}\" data-widget_type=\"search-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<search role=\"search\">\n\t\t\t<form class=\"elementor-search-form\" action=\"https:\/\/srvcanadavrs.ca\/en\/\" method=\"get\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__container\">\n\t\t\t\t\t<label class=\"elementor-screen-only\" for=\"elementor-search-form-10b1c76\">Search<\/label>\n\n\t\t\t\t\t\n\t\t\t\t\t<input id=\"elementor-search-form-10b1c76\" placeholder=\"Search...\" class=\"elementor-search-form__input\" type=\"search\" name=\"s\" value=\"\">\n\t\t\t\t\t<input type='hidden' name='lang' value='en' \/>\n\t\t\t\t\t\t\t\t\t\t\t<button class=\"elementor-search-form__submit\" type=\"submit\" aria-label=\"Search\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-search\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/form>\n\t\t<\/search>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":0,"parent":8515,"template":"","class_list":["post-8630","resources","type-resources","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/resources\/8630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/types\/resources"}],"version-history":[{"count":3,"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/resources\/8630\/revisions"}],"predecessor-version":[{"id":10705,"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/resources\/8630\/revisions\/10705"}],"up":[{"embeddable":true,"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/resources\/8515"}],"wp:attachment":[{"href":"https:\/\/srvcanadavrs.ca\/en\/wp-json\/wp\/v2\/media?parent=8630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}