{"id":28966,"date":"2025-03-21T14:20:18","date_gmt":"2025-03-21T18:20:18","guid":{"rendered":"https:\/\/srvcanadavrs.ca\/un-nouveau-depart-pour-le-service-a-la-clientele-de-lacs\/"},"modified":"2025-03-27T11:40:00","modified_gmt":"2025-03-27T15:40:00","slug":"un-nouveau-depart-pour-le-service-a-la-clientele-de-lacs","status":"publish","type":"page","link":"https:\/\/srvcanadavrs.ca\/fr\/un-nouveau-depart-pour-le-service-a-la-clientele-de-lacs\/","title":{"rendered":"Un nouveau d\u00e9part pour le service \u00e0 la client\u00e8le de l\u2019ACS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28966\" class=\"elementor elementor-28966 elementor-28959\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-110bb80 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"110bb80\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;ffbf224&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e77b38e\" data-id=\"e77b38e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-adeb72b elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default\" data-id=\"adeb72b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;0f86c35&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-946f75b\" data-id=\"946f75b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c5db9df elementor-widget elementor-widget-heading\" data-id=\"c5db9df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Un nouveau d\u00e9part pour le service \u00e0 la client\u00e8le de l\u2019ACS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-75603fd elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"75603fd\" data-element_type=\"section\" data-e-type=\"section\" 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class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dfe4abe\" data-id=\"dfe4abe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aef26a0 elementor-widget elementor-widget-template\" data-id=\"aef26a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"314\" class=\"elementor elementor-314\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a56d387 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a56d387\" data-element_type=\"section\" data-e-type=\"section\" 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class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25b9559\" data-id=\"25b9559\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a4dd75 elementor-widget elementor-widget-breadcrumbs\" data-id=\"4a4dd75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section 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data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;6bf05f1&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ac5957\" data-id=\"1ac5957\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5732a1b elementor-widget elementor-widget-video\" data-id=\"5732a1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/0aOl21FiIMo&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7abb306 elementor-widget elementor-widget-spacer\" data-id=\"7abb306\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b10fd53 elementor-widget elementor-widget-text-editor\" data-id=\"b10fd53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p id=\"E415\" class=\"qowt-stl-NormalWeb x-scope qowt-word-para-1\"><span id=\"E416\" class=\"qowt-font7-Calibri\">En janvier 2025, l\u2019ACS a franchi une \u00e9tape importante en <\/span><span id=\"E417\" class=\"qowt-font7-Calibri\">transf\u00e9r<\/span><span id=\"E418\" class=\"qowt-font7-Calibri\">ant <\/span><span id=\"E419\" class=\"qowt-font7-Calibri\">\u00e0 l\u2019interne son <\/span><span id=\"E420\" class=\"qowt-font7-Calibri\">\u00e9quipe d<\/span><span id=\"E421\" class=\"qowt-font7-Calibri\">e<\/span><span id=\"E422\" class=\"qowt-font7-Calibri\"> service \u00e0 la client\u00e8le. Auparavant <\/span><span id=\"E423\" class=\"qowt-font7-Calibri\">sous la responsabilit\u00e9 d\u2019<\/span><span id=\"E425\" class=\"qowt-font7-Calibri\">IV\u00e9S<\/span><span id=\"E427\" class=\"qowt-font7-Calibri\">, l\u2019\u00e9quipe <\/span><span id=\"E428\" class=\"qowt-font7-Calibri\">est<\/span><span id=\"E429\" class=\"qowt-font7-Calibri\"> d\u00e9sormais enti\u00e8rement <\/span><span id=\"E430\" class=\"qowt-font7-Calibri\">int\u00e9gr\u00e9e au sein<\/span><span id=\"E431\" class=\"qowt-font7-Calibri\"> de l\u2019ACS. <\/span><\/p>\n<p id=\"E434\" class=\"qowt-stl-NormalWeb x-scope qowt-word-para-1\"><span id=\"E435\" class=\"qowt-font7-Calibri\">David Egan, <\/span><span id=\"E436\" class=\"qowt-font7-Calibri\">le <\/span><span id=\"E437\" class=\"qowt-font7-Calibri\">directeur du service \u00e0 la client\u00e8le de l\u2019ACS, dirige maintenant l\u2019\u00e9quipe <\/span><span id=\"E438\" class=\"qowt-font7-Calibri\">d<\/span><span id=\"E439\" class=\"qowt-font7-Calibri\">es repr\u00e9sentants<\/span><span id=\"E440\" class=\"qowt-font7-Calibri\"> <\/span><span id=\"E441\" class=\"qowt-font7-Calibri\">sourds en ASL et en LSQ, qui <\/span><span id=\"E442\" class=\"qowt-font7-Calibri\">est en <\/span><span id=\"E443\" class=\"qowt-font7-Calibri\">premi\u00e8re ligne <\/span><span id=\"E444\" class=\"qowt-font7-Calibri\">pour <\/span><span id=\"E445\" class=\"qowt-font7-Calibri\">souten<\/span><span id=\"E446\" class=\"qowt-font7-Calibri\">ir<\/span><span id=\"E447\" class=\"qowt-font7-Calibri\"> les utilisateurs du SRV Canada. Cette transition permet \u00e0 l\u2019ACS d\u2019acqu\u00e9rir une meilleure compr\u00e9hension de l\u2019exp\u00e9rience des utilisateurs et de renforcer ses liens avec sa client\u00e8le. <\/span><\/p>\n<p id=\"E450\" class=\"qowt-stl-NormalWeb x-scope qowt-word-para-1\"><span id=\"E451\" class=\"qowt-font7-Calibri\">L\u2019\u00e9quipe s\u2019est r\u00e9unie \u00e0 Montr\u00e9al \u00e0 la fin <\/span><span id=\"E452\" class=\"qowt-font7-Calibri\">du mois de <\/span><span id=\"E453\" class=\"qowt-font7-Calibri\">janvier pour une semaine de formation. Pendant cette p\u00e9riode, afin de soutenir leur apprentissage sans interruption, l\u2019\u00e9quipe de sensibilisation a temporairement pris en charge le centre d\u2019appels et r\u00e9pondu aux demandes \u00e0 leur place. Ce soutien se poursuivra au cours des prochains mois, le temps que le service s\u2019\u00e9tablisse pleinement. Ainsi, si vous appelez le 9050, <\/span><span id=\"E454\" class=\"qowt-font7-Calibri\">vous aurez peut-\u00eatre la chance de communiquer<\/span><span id=\"E455\" class=\"qowt-font7-Calibri\"> avec un membre de l\u2019\u00e9quipe de sensibilisation. <\/span><\/p>\n<p id=\"E458\" class=\"qowt-stl-NormalWeb x-scope qowt-word-para-1\"><span id=\"E459\" class=\"qowt-font7-Calibri\">L\u2019ACS <\/span><span id=\"E460\" class=\"qowt-font7-Calibri\">se r\u00e9jouit de ce nouveau chapitre<\/span><span id=\"E461\" class=\"qowt-font7-Calibri\"> et <\/span><span id=\"E462\" class=\"qowt-font7-Calibri\">s\u2019engage<\/span><span id=\"E463\" class=\"qowt-font7-Calibri\"> \u00e0 <\/span><span id=\"E464\" class=\"qowt-font7-Calibri\">continuer d\u2019<\/span><span id=\"E465\" class=\"qowt-font7-Calibri\">am\u00e9liorer ses services tout en renfor\u00e7ant ses liens avec la communaut\u00e9 du SRV. Nous continuerons \u00e0 partager des mises \u00e0 jour sur l\u2019\u00e9volution du service \u00e0 la client\u00e8le d<\/span><span id=\"E466\" class=\"qowt-font7-Calibri\">e<\/span><span id=\"E467\" class=\"qowt-font7-Calibri\"> SRV Canada.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>En janvier 2025, l\u2019ACS a franchi une \u00e9tape importante en transf\u00e9rant \u00e0 l\u2019interne son \u00e9quipe de service \u00e0 la client\u00e8le. Auparavant sous la responsabilit\u00e9 d\u2019IV\u00e9S, l\u2019\u00e9quipe est d\u00e9sormais enti\u00e8rement int\u00e9gr\u00e9e [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-28966","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/srvcanadavrs.ca\/fr\/wp-json\/wp\/v2\/pages\/28966","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/srvcanadavrs.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/srvcanadavrs.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/srvcanadavrs.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/srvcanadavrs.ca\/fr\/wp-json\/wp\/v2\/comments?post=28966"}],"version-history":[{"count":4,"href":"https:\/\/srvcanadavrs.ca\/fr\/wp-json\/wp\/v2\/pages\/28966\/revisions"}],"predecessor-version":[{"id":28997,"href":"https:\/\/srvcanadavrs.ca\/fr\/wp-json\/wp\/v2\/pages\/28966\/revisions\/28997"}],"wp:attachment":[{"href":"https:\/\/srvcanadavrs.ca\/fr\/wp-json\/wp\/v2\/media?parent=28966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}