App Updates
Update the Canada VRS App
Canada VRS releases updates to your apps from time to time. The updates improve the user experience and ensure that the apps remain compatible with the operating systems of all devices. Software updates are an automatic process, but if you are experiencing difficulties, please check here for instructions on app updates for your device or devices.
Get the Latest Update
Latest Update – 2025-04-24
Canada VRS update for iOS, version 4.55.0
This release improves the stability of the application by fixing crashes and improving the connection to the application after resetting the password.

Latest Update 2025-04-22
Canada VRS update for Android, version 5.17.0
Bug fix:
- Logging improvement to capture crash analysis.
Latest Update – 2025-04-15
Canada VRS app update for Mac Version 1.6.0
- This new version improves the stability of the application.
- It also fixes an issue specific to macOS 1.53 and 1.54.

Latest Update – 2025-04-10
Canada VRS app update for Windows (PC), version 1.3.7
- Audio issue when recording a Greetings message.
- A 9050 call redirects to a VI instead of a customer care agent.
- Live chat is shown as closed during business hours.

Update History
iOS (iPhone, iPad) | Android | Mac | PC |
---|---|---|---|
2022-08-22 Canada VRS update for iOS, version 4.48.0
| 2021-10-05 Next Generation (NG) Update for Android version 5.13.0 This update includes new features for the Canada VRS app on Android as well as bug fixes.
| 2022-05-11 Next Generation (NG) Mac Version 1.3.0
| 2021-08-16 Canada VRS app update for Next Generation (NG) PC version 1.2.4.0
|
2021-09-27 Canada VRS update for iOS version 4.47.0
| 2019-03-06 Business VRS Numbers and Video Mail Customers with Business VRS numbers now have new options for how their name appears in the Canada VRS app directory. Video Mail now easily displays how many messages you have stored and reminds you of the limit of 20. You can also easily delete messages you do not want. | 2021-08-16 Canada VRS app update for Next Generation (NG) MAC version 1.2.0
| 2021-02-05 Canada VRS app update PC
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2019-03-06 Business VRS Numbers and Video Mail Customers with Business VRS numbers now have new options for how their name appears in the Canada VRS app directory. Video Mail now easily displays how many messages you have stored and reminds you of the limit of 20. You can also easily delete messages you do not want. | 2021-02-05 Canada VRS app update MAC version 1.1.0
| 2021-01-12 Adobe Flash will no longer be supported as of January 12, 2021 As of January 12th, 2021, Adobe Flash will no longer be supported. If you are using the old Canada VRS app, Make the switch to the new app! But if you cannot upgrade to Windows 10 and are still using Windows 7 or 8, you can continue to use the old Canada VRS app at least until the end of 2022. | |
2019-03-06 Business VRS Numbers and Video Mail Customers with Business VRS numbers now have new options for how their name appears in the Canada VRS app directory. Video Mail now easily displays how many messages you have stored and reminds you of the limit of 20. You can also easily delete messages you do not want. | 2020-01-14 Microsoft will no longer support Windows 7 As of January 14, 2020, Microsoft will no longer support Windows 7, which may require you to purchase a new computer. If you continue to use Windows 7 after support has ended, your PC will still work, but it will become more vulnerable to security risks and viruses.The Canada VRS app will still work on your Windows 7 computer but, if the operating system experiences technical difficulties, the app may no longer work either. | ||
2018-09-28 Mac Update – Waterfox The Canada VRS app no longer works with the latest Safari update (version 12) which came with the latest Mac OS update. It will work with the browser Waterfox, and so we are switching to that browser. Read More | 2019-03-06 Business VRS Numbers and Video Mail Customers with Business VRS numbers now have new options for how their name appears in the Canada VRS app directory. Video Mail now easily displays how many messages you have stored and reminds you of the limit of 20. You can also easily delete messages you do not want. |