Message from the Chief Executive Officer and Executive Director
Dear VRS Callers,
I am honoured and excited to be appointed CAV’s new CEO and Executive Director. As a Deaf person, I understand the tremendous value Canada VRS brings to the Canadian Deaf and Hard of Hearing communities.
Canada VRS has been operating for over seven years and has connected almost 3.5 million VRS calls. The service has continually evolved with innovations to meet the needs of Canadian VRS callers, especially during the COVID-19 pandemic. As CAV continues to grow, our goal remains to provide a quality VRS that meets the needs of our community.
I look forward to working with the CAV team, our interpreters, and the VRS community.
Thank you for your continued support.
Suzanne Laforest, CEO and Executive Director
Renu Sangha, Director of Operations for Video Interpreter Providers
Chad Taylor, Chief Digital Officer
Paula Bath, Director of Regulatory Compliance & Strategy
David Egan, Director of Customer Service
Jodi Birley, Director of Communications
Diane Underschultz, Administrative Assistant
Carmelle Cachero, Executive Interpreter
Wissam Constantin, Community and Events Manager
Jo-Anne Bryan, Outreach and Events Specialist (ASL)
Patrick Lazure, Outreach and Events Specialist (LSQ)
Kim Pelletier, Outreach Specialist (ASL/LSQ) and LSQ Translation