The Canadian Administrator of Video Relay Service (CAV), Inc., or CAV, is a not-for-profit telecommunications services company with a mandate from the Canadian Radio-television and Telecommunications Commission (CRTC) to design, implement and oversee the delivery of Video Relay Service (VRS) in Canada.
Canada VRS enables Deaf, Hard of Hearing or speech-impaired Canadians who use American Sign Language (ASL) and langue des signes québécoise (LSQ) to make telephone calls via Internet-based videoconferencing technology.
CAV and its Board of Directors are responsible for Canada’s national VRS, Canada VRS which was launched September 28, 2016, and is available 7 days a week, 24 hours a day, 365 days a year.
Empower Deaf Canadians.
Provide VRS for Canadians who use ASL and LSQ; enabling connections to people and increasing opportunities.
Canada VRS Theme
Access is Opportunity.
Canada VRS is the name of the service that CAV is responsible for.
Deaf, Hard of Hearing or speech-impaired Canadians who use sign language can download and register for a free Canada VRS app for iOS, Android, Windows and Mac computers with Safari and Waterfox web browsers.
Once registered they are given a VRS number which they use to make and receive calls. The app connects Canada VRS users to a sign language interpreter who relays the call in real time, in ASL and LSQ.