Update the Canada VRS App
Canada VRS releases updates to your apps from time to time. The updates improve the user experience and ensure that the apps remain compatible with the operating systems of all devices. Software updates are an automatic process, but if you are experiencing difficulties, please check here for instructions on app updates for your device or devices.
Microsoft will no longer support Windows 7
As of January 14, 2020, Microsoft will no longer support Windows 7, which may require you to purchase a new computer. If you continue to use Windows 7 after support has ended, your PC will still work, but it will become more vulnerable to security risks and viruses.
The Canada VRS app will still work on your Windows 7 computer but, if the operating system experiences technical difficulties, the app may no longer work either.
Business VRS Numbers and Video Mail
Customers with Business VRS numbers now have new options for how their name appears in the Canada VRS app directory. Video Mail now easily displays how many messages you have stored and reminds you of the limit of 20. You can also easily delete messages you do not want.
Mac Update – Waterfox
The Canada VRS app no longer works with the latest Safari update (version 12) which came with the latest Mac OS update. It will work with the browser Waterfox, and so we are switching to that browser.