Strategic Plan
Our Strategic Plan 2025-2030 is a significant milestone for the organization, as it represents the first time that CAV has articulated a long-term strategic vision to guide our growth, strengthen our impact, and ensure that Canada VRS continues to evolve in ways that best serve all Canadians who use American Sign Language (ASL) and Quebec Sign Language (LSQ) as their primary language.
The Strategic Plan was developed through a co-design process intentionally structured to involve a wide range of interest holders. Their input guided our understanding of the opportunities, challenges, and expectations that will shape CAV’s next chapter.
Through this collective effort, we established three strategic directions that will guide CAV from 2025 to 2030:
- Deliver an Exceptional VRS Experience.
- Foster a Strong, Sustainable, and Accountable Organization.
- Expand Inclusion and Awareness.
Together, these directions reflect our commitment to strengthening service quality, improving user experience, and building an organization that is resilient and forward-looking. Over the next five years, our efforts will place particular emphasis on increasing awareness, accessibility, and inclusion.