Install App
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Install the right Canada VRS app for your device
Choose from the links below to download the appropriate Canada VRS app for the device you are planning to use.
For iOS (iPhone, iPad)
Visit the App Store (click on the App Store icon on your desktop) and search for ‘Canada VRS’.
- Once you locate the app, tap “Get” and the app will automatically download to your device.
- Open the Canada VRS app on your device.
- You are now ready to begin the registration process.
For Android
- Go to the Google Play Store and search for ‘Canada VRS’.
- Once you have located the Canada VRS app in the Google Play Store, tap “Install”.
- The Canada VRS app will automatically install on your device.
- Open the Canada VRS app on your device.
- You are now ready to begin the registration process.
Installation Instructions: High Sierra or Newer
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Font Problem Catalina:
In some versions of Catalina, the fonts do not automatically install and need to be manually installed. Otherwise the application will not look right. If you are having issues such shown below, please follow the instructions in this document.
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Installation Instructions: Sierra or Older
Mac computers using the latest iOS; Mojave (or later versions), also use the latest Safari update (version 12 or later versions). However, the current version of the Canada VRS app does not work with Safari. Instead it operates with the Waterfox browser.
To access the app using Mojave (or later versions) and Waterfox, first complete the Apple update. Then follow the instructions to download Waterfox and update to the latest Canada VRS app.
For the New Version of Mac OS Mojave:
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open it again by connecting to the CAV user: user.srvcanadavrs.ca and login.