Canada VRS at home checklist
Tips for a positive VRS experience at home
- Use devices with a large screen size and resolution, and processing power to help to make a successful VRS call.
- Connect to your network with a wired connection as opposed to using Wi-Fi.
- Make sure other people in your house aren’t streaming video or playing online games. Their activities may slow down your connection and reduce the quality of your call.
Trouble shoot pixelated VRS video
- Check that you are receiving adequate bandwidth from your Internet Service Provider.
Canada VRS at Work Checklist
Once you have VRS set up at home, you may want to set it up at work. To install Canada VRS on a device at work you may want to connect with a member of your IT team to work through potential technical issues.
Access VRS at Work. Ask Your IT Representative to:
Still Need Help?
Submit a Support Ticket or Use Live Chat
|ASL or LSQ: Dial 9050 within the app.
|English and French 1-800-958-5856
|Live chat is available during Customer Service hours on all the latest version of the Canada VRS application.