Never Miss a VRS Call with Video Mail
Have you ever missed a VRS call from a friend, family member, client or colleague and wished you knew why they called? With Video Mail, anyone who calls you can leave a video message. It’s a convenient feature that saves time and makes sure you receive information from important calls.
Please note: Your Video Mail must be activated for you to receive messages. Select ‘yes’ beside ‘Activate video mail’ in the ‘Video Mail’ section of the app’s Settings to activate your Video Mail.
Explore the Features of Video Mail
Activate Email Notifications
You have the choice to receive an email every time you receive Video Mail. Simply select ‘yes’ in the Canada VRS app’s Settings beside ‘Activate e-mail notification’. Notifications will be sent to the email address that you use for your VRS account when someone leaves you a Video message.
Customize Your Ring Duration
You control how long it takes before your callers are asked to leave a Video message. Decide how many seconds you have to answer a VRS call before the caller hears your Video Mail greeting.
View Your Greeting
At any time, you can view your current Video Mail greeting. To view the greeting you have recorded, select ‘View my greeting’ in the ‘Video Mail’ section of the app’s Settings.
Choose Your Greeting
You can choose between using the default greeting for Video Mail or recording your own. Your callers will get the default greeting if you do not record a greeting yourself. To record your own greeting, select ‘Record my new greeting’ in the ‘Video Mail’ section of the app’s Settings.
View Video Messages
To view your video messages, select the envelope in the app’s navigation bar. When you have new messages to view, the number of new messages will be displayed on the envelope.
Save Video Messages
Once you have viewed a message, you can save the message if it is still important to you.
Delete Video Messages
Once you have viewed a message, or once your Video Mail inbox is full, you can delete messages if you no longer need them.