I forgot my username/password.
Username
If you forgot your username, contact Customer Service and provide the following: your full name, your email address and your full address.
Note: DO NOT CREATE ANOTHER ACCOUNT.
Password
If you have forgotten your password, click ‘Forgot Password?’ on the app under the ‘Sign In’ button and follow the on-screen instructions.
Note: DO NOT CREATE ANOTHER ACCOUNT.
If you are not successful at resetting your username and password, click on the Live Chat button to contact Customer Service directly.